Since then I have also been looking into a tablet for use outside of the home. Right now my life seems to depend on my phone and I am frequently (or always) using it for work. Because of this, my phones always seem to take a beating. Every time I come due for an update I jump on the opportunity! Being that I have been with Verizon for over 15 years, I haven't taken the time to really explore any other options available to me.
Recently, I was sent an invite to check out the Trade-in program available at the Best Buy Mobile Specialty Stores. When I first heard the name Best Buy Mobile, I honestly assumed it mean the mobile section of any Best Buy. I was totally wrong. Best Buy Mobile stores are dedicated mobile device specialty stores located in nearby malls and shopping centers.
Not only can you shop online here but you can check your current phones trade in value and get up to $200 back (depending on condition and model) just for getting rid of the old phone. If your like me you either have a stack of old ones laying around or your children have taken them over once they die as play phones.
store locator on the website which we found ours wasn't but a 20 minute drive to a nearby mall. To my surprise this was definitely nothing I had expected to see from Best Buy. I had no idea they did this EVERYDAY! What pleased me the second I walked in the store was the number of available employees as well as their swift willingness to help.
I seriously dread going to Verizon every time I need service or need to trade my old phone in. It is a nightmare and no one seems to care about helping you! This was not the case at Best Buy Mobile. The gentleman quickly pointed out the few specials they had going on with the Samsung phones as well as let us know he was not on commission so if we didn't want to be bothered he'd let us browse as long as we liked.
We checked our trade-in prior to driving to the store but the sale person was able to check in store as well even though we were Verizon since they service all companies like AT&T and Sprint. Kevin was able to get a whopping $30 for his phone and mine was worth a $70 trade-in value! We were almost overwhelmed with excitement as this smaller store had a variety of the latest smartphones, tablets, and accessories.
After much discussion and shopping around we were able to decide on phones for both myself and Kevin. At Best Buy Mobile they were then able to set up and activate our new phones, transfer our contacts and data (aka Kevin's games). We were very quickly set up with the complimentary Walk Out Working™ program. (Because of the trade-in and amazing deals, we were actually able to walk out of the store with two brand new phones costing us nothing!)
Recommendation: The prices are beyond reasonable, the staff was great, the locations are pretty convenient (although I'd like to see more), and even their insurance rates and coverage are better - all while still staying with your same provider! Need I say any more?!
The reviewer has been compensated in the form of a Best Buy Gift Card and/or received the product/service at a reduced price or for free